Shipping

The shipping expenses of your order will be calculated based on the weight of your parcel and its final destination. Below you will find a chart with estimated rates for your location. If your country is not listed, let us know about your concerns by e-mailing us at: online@maisonmangostan.com

We offer ground shipping on all orders within the European Union and Spain (Peninsula), except for islands and international shipping.

Delivery times (approximately 2-8 business days)  are calculated from the moment of payment confirmation, which you will receive by e-mail. The preparation of deliveries only takes place during business days. Please note, we do not ship during weekends or holidays. Orders placed after midnight on Thursday may be processed on Friday but will not be shipped until Monday.

Delivery Methods

Our delivery times are approximate and are to be used as a guide, therefore being exempt from exceptional circumstances. In the event of any exceptional circumstances that are out of our control, Maison Mangostan will contact you as soon as possible. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages. Any additional shipping costs are nonrefundable.

If you want to surprise someone for their birthday or any other special event, make sure to place your order with a a little extra time.

During sales, special promotions or collection launches, processing may be slightly slower, which will result in the delaying of the delivery by a few business days. If you are worried about this, do not hesitate to contact us.

Import duties and taxes (if applicable) are calculated at checkout. Shipping times may vary but we work closely with our shipping partner to minimize the potential impact of delays on our shipping.

Shipping rates